Ask a Question

MyCarHelpline Forum for Premium Support !!

Get Professional Support from Experts. Ask your Question Now !!
  Tuesday, 24 October 2023
  7 Replies
  1.3K Visits
Hi Mycarhelpline team,

I've chosen Citroen C3 NA Shine variant (Zesty Orange color) and paid a booking amount of Rs 21,000.

I finally chose the car according to my needs - I will use it mostly in Chennai and Bangalore and travel between these two cities, and I'll buy a new car in 2-3 years.

This is my first car and I want a car for good driving experience first and foremost.

Citroen C3 fulfilled my needs as a single, new driver who will mostly use the car for single-use.

Now, I've paid the booking amount and I know the car is already in the stockyard because the dealer told me that the car is available.

My question is.. the dealer is asking for full payment except insurance and registration & road tax payment to do PDI of car.

Should I go ahead and pay the amount or should I insist the dealer that I want to check the car because I've already paid the booking amount.

I came to know through some online research that I must do another check before final vehicle delivery because the time between PDI and delivery, some things could happen.

So, on the day of car delivery, should I ask the dealer to not make the invoice first and only make the invoice after I check the car again?

Kindly clarify my doubts.

Thanks!
8 months ago
·
#42231
Hello,

Below is recommended Booking to Delivery Process
Will help in with queries as raised :-

Step 1. Make Initial Booking with Dealer Showroom with clear breakup of
> Final Receivable Amount (i.e., amount you need to pay against ex-showroom, insurance, registration,
TCS, hp charges, extended warranty, accessories, RSA etc with clear breakup and after applicable
discounts in form of consumer offer, exchange bonus, corporate discount, dealer discounts etc)
> Free Committed Accessories, Packages with Deal Discount clearly referred including Breakup
> Financier HP clearly referred (if on finance)
> Insurance including zero depreciation, engine protection and other add on covers to be offered should
be specified in booking form with premium and IDV value (with name of insurance company to choose
from - if going with dealer showroom)
> Model Variant including Color clearly referred with Tentative delivery Date clearly referred
> Extended warranty with tenure if going for same (optional)
> Cancellation Charges (if any) - although you wont cancel but still better to mention if any such charges
> Also, do mention to sales consultant that you will need VIN before maing further payment and will also do PDI (Pre delivery inspection) before paying off Registration & Insurance Amount and that’s must.


Step 2 - When going with Finance
If going on finance - apply for Car Loan Finance - only when dealer gives you confirmation that car is in
Stock and/or dispatched from Plant or delivery expected in next 2 weeks by submitting necessary
documents for loan approval and post loan sanctioned, dont sign loan disbursement documents till the
time the car in stock.

Step 3 - Wait for Further Payments till time Car arrives in dealer stockyard
Ask for VIN Chassis number, and ensure to always get through Email or through Whatsapp

Step 4 -, Once VIN number is satisfactory, Ask dealer on when can do pre delivery inspection (as and when car in
stock)
You can release in any balance amount as you wish but except
a) Registration Amount
b) Insurance amount
and ask for Pre Delivery Inspection.

If taking finance - you may make balance margin money payment to showroom but except
a) Registration Amount
b) Insurance amount

May sign Loan agreement and other loan kit but dont sign ECS and neither handover Security PDC till
time vehicle inspection is done.

Step 5 - After Vehicle Inspection
Do PDI and After doing a Pre Delivery Inspection of Car, and if to satisfaction release in
> registration amount and
> insurance amount
provided delivery planned within next 5 days at max.

If taking car on finance, release in ECS, security PDC and registration amount and insurance amount to
dealer. Once dealer submit in your ECS and SPDC as final document - bank disburses loan amount to
dealer showroom.

If going with exchange of Old Car - you can now handover Old car to Dealer Showroom too for
adjustment against registration and Insurance.

Step 6 - Take Car Delivery on specified date
Then take delivery on specified date,
8 months ago
·
#42233
Considering Taking Delivery of My New XUV 700 AX7 L - Seeking Advice

I was eagerly anticipating the delivery of my new XUV 700 AX7 L, which I had booked back in June. I was fortunate to have a connection through a friend, who assured me of an early delivery. As promised, I received a call on Tuesday, October 17th, informing me that my car had been allocated and would arrive in a few days. The dealer shared the VIN number, revealing that the car was manufactured in September. It reached the yard on Friday night, but I was out of town for the next two days, making it impossible for me to conduct a Pre-Delivery Inspection (PDI) during that time.

My plan was to take delivery on Monday, October 24th, so I cleared the payment with the dealer but stressed that I would only confirm the delivery after conducting a thorough PDI.

During the PDI, I noticed several issues:

Mileage: The car had been driven for 78 kilometres, which seemed excessive considering the distance from the yard to the showroom was only 35 kilometres.

Paint Spots: I observed white spots all over the car, which could be due to it being parked near a painting site where tiny paint droplets may have landed on the vehicle.

DEF Fuel Lid: The DEF (Diesel Exhaust Fluid) fuel lid had some information that was only partially visible, possibly due to wear and tear.

Rear Wheel Cladding: The rear wheel cladding was not aligned correctly, with a more noticeable misalignment on the right side.

Interior Cleanliness: The car's interior was not as clean as I expected, and it had some dirt.

I am seeking advice from the community on whether I should proceed with taking delivery of the vehicle or if these issues warrant further attention from the dealer. Any insights, experiences, or recommendations you can share would be greatly appreciated. Thank you for your assistance.
8 months ago
·
#42243
Hello,

Below is recommended Booking to Delivery Process
Will help in with queries as raised :-

Step 1. Make Initial Booking with Dealer Showroom with clear breakup of
> Final Receivable Amount (i.e., amount you need to pay against ex-showroom, insurance, registration,
TCS, hp charges, extended warranty, accessories, RSA etc with clear breakup and after applicable
discounts in form of consumer offer, exchange bonus, corporate discount, dealer discounts etc)
> Free Committed Accessories, Packages with Deal Discount clearly referred including Breakup
> Financier HP clearly referred (if on finance)
> Insurance including zero depreciation, engine protection and other add on covers to be offered should
be specified in booking form with premium and IDV value (with name of insurance company to choose
from - if going with dealer showroom)
> Model Variant including Color clearly referred with Tentative delivery Date clearly referred
> Extended warranty with tenure if going for same (optional)
> Cancellation Charges (if any) - although you wont cancel but still better to mention if any such charges
> Also, do mention to sales consultant that you will need VIN before maing further payment and will also do PDI (Pre delivery inspection) before paying off Registration & Insurance Amount and that’s must.


Step 2 - When going with Finance
If going on finance - apply for Car Loan Finance - only when dealer gives you confirmation that car is in
Stock and/or dispatched from Plant or delivery expected in next 2 weeks by submitting necessary
documents for loan approval and post loan sanctioned, dont sign loan disbursement documents till the
time the car in stock.

Step 3 - Wait for Further Payments till time Car arrives in dealer stockyard
Ask for VIN Chassis number, and ensure to always get through Email or through Whatsapp

Step 4 -, Once VIN number is satisfactory, Ask dealer on when can do pre delivery inspection (as and when car in
stock)
You can release in any balance amount as you wish but except
a) Registration Amount
b) Insurance amount
and ask for Pre Delivery Inspection.

If taking finance - you may make balance margin money payment to showroom but except
a) Registration Amount
b) Insurance amount

May sign Loan agreement and other loan kit but dont sign ECS and neither handover Security PDC till
time vehicle inspection is done.

Step 5 - After Vehicle Inspection
Do PDI and After doing a Pre Delivery Inspection of Car, and if to satisfaction release in
> registration amount and
> insurance amount
provided delivery planned within next 5 days at max.

If taking car on finance, release in ECS, security PDC and registration amount and insurance amount to
dealer. Once dealer submit in your ECS and SPDC as final document - bank disburses loan amount to
dealer showroom.

If going with exchange of Old Car - you can now handover Old car to Dealer Showroom too for
adjustment against registration and Insurance.

Step 6 - Take Car Delivery on specified date
Then take delivery on specified date,


Hi Admin,

Thanks for the detailed answer.

Here is some more information regarding my car purchase.

I've attached the sales contract with the detailed breakup of the car.

I'm planning to buy the car with outright payment (no loans).

The dealer is giving me a cash discount of Rs 97,000 on the car.

Insurance is mentioned as Rs 41527 in the sales contract but I've mentioned to the dealer that I will be taking the insurance from outside - from ICICI Lombard which is Rs 29789 for me. This gives me good savings.

Also, the handling charges will be removed.

The dealer has mentioned convenience kit charges of Rs 6756 and in that mud flap, velvet seat belt cushion, license plate frame, cabin floor mat and trunk mat are included.

Should I take the convenience kit or should I only prefer mud flap, cabin floor mat and trunk mat from the dealer?

What do you suggest is the essential accessories I need for my new car? Also, how much would be the price of these essential things? (give me an approximate price for my idea)

The dealer says I need to make the remaining payment except registration and insurance amount before he can give me the VIN number and allow PDI.

He also says that after my PDI, he will take 2 working days to register the vehicle in the RTO.

Should I make the remaining payment (except registration and insurance) and get the VIN number and do the PDI?

Because I asked him for VIN number and he said, "as discussed, please proceed with the remaining payment except registration and insurance payment" and we can go ahead.

The dealer's stockyard is a bit far from my place and he said that it would be better if he brought the car to the showroom and then I do the PDI.

I know that the car would be dusty in the stockyard, but is there any chance he covers up any defects in the showroom before I do the PDI? Should I do the PDI at the stockyard when the car is dusty or in the showroom?

Finally, if the car manufacturing date is older than 3-4 months, can I reject it? Or, is it okay even if the car is 3-4 months old? What if it is 5-6 months old?

This is my first time buying a car, so kindly help clarify these doubts for me.

Thanks!
8 months ago
·
#42246
Hi Jeffrey,

You got a great deal buddy :-
> Rs 97000 Cash Discount
> + Self Insurance
> + Handling Charges waiver

Accessories
Rs 6756 although marginally higher for the kit (mud flap, velvet seat belt cushion, license plate frame, cabin floor mat and trunk mat) - but can consider to buy the pack with inclusions of 3D Floor Mat and 3D Boot Mat in similar price.

Balance Payment: Nop - how can you make balance payment without even getting the VIN. What if the car is like 7 to 8 month old or worse previous year make.
He cant play blind games - he has to share VIN as bare minimal thing so as to decode that car should be of latest lot. If its latest lot then can make balance payment (except registration and Insurance as cheque) and ask for PDI
So much so that Citroen dealers are at back foot due to limited sales. If you push dealer to ask for PDI first at time of handing over cheque - he cant deny same too. If required may speak to Dealer Showroom Manager

Alternatively - even if stockyard is at say upto 50 Kms - i suggest to make visit to Stockyard instead of bringing car to showroom as is important to not to ignore.

Car How Old: I think its perfectly fine even if car is upto 6 month old - thats April 2023 or later
But if its BS6 Phase1 - like Feb 2023 or last year make - you have all reasons to reject or negotiate for higher discounts.
8 months ago
·
#42253
Hi Jeffrey,

You got a great deal buddy :-
> Rs 97000 Cash Discount
> + Self Insurance
> + Handling Charges waiver

Accessories
Rs 6756 although marginally higher for the kit (mud flap, velvet seat belt cushion, license plate frame, cabin floor mat and trunk mat) - but can consider to buy the pack with inclusions of 3D Floor Mat and 3D Boot Mat in similar price.

Balance Payment: Nop - how can you make balance payment without even getting the VIN. What if the car is like 7 to 8 month old or worse previous year make.
He cant play blind games - he has to share VIN as bare minimal thing so as to decode that car should be of latest lot. If its latest lot then can make balance payment (except registration and Insurance as cheque) and ask for PDI
So much so that Citroen dealers are at back foot due to limited sales. If you push dealer to ask for PDI first at time of handing over cheque - he cant deny same too. If required may speak to Dealer Showroom Manager

Alternatively - even if stockyard is at say upto 50 Kms - i suggest to make visit to Stockyard instead of bringing car to showroom as is important to not to ignore.

Car How Old: I think its perfectly fine even if car is upto 6 month old - thats April 2023 or later
But if its BS6 Phase1 - like Feb 2023 or last year make - you have all reasons to reject or negotiate for higher discounts.


Hi Gagan,

Thanks for the reply.

I will discuss this in detail with the Sales consultant by visiting the showroom tomorrow.

I was waiting for your response before making a move and now I know that I should get the VIN number before making any more payment.

Thanks for clarifying me about BS6 Phase 1 variants.

I will check if this model is an older model and if it is, I will negotiate further with him.

Thank you and I will update you on this :)
8 months ago
·
#42257
Waah!

I told the Sales consultant that I need the VIN number and sounded like I'm in no rush to get the car fatafat.

He told me, "sir you can go look at the car in the stockyard itself - choose any car you want :D "

I know he may be under the pressure to clear stock and want me to buy a car.

But he told me that I can check exteriors and interiors but cannot drive the car.

I know that he will let me drive and check the vehicle too.

I didn't speak about it or insist it on the call but when I'm in the stockyard I know I can do it.

I'm taking along with me a 2nd hand car sales guy who knows about cars.

So, when I'm in the stockyard, should I do a short drive in the yard with the car?

And, if I like the car and choose one, I will make full payment the same day.

I will be doing outright payment of around 7.3 lakhs.

However, I have not done such huge payments before through NEFT.

Is there any precautions I must take before sending this money and anything I need to record or note for my future reference because this is a BIG transaction. Kindly let me know.

Also, regarding the convenience kit of Rs 6756 for mud flap, velvet seat belt cushion, license plate frame, cabin floor mat and trunk mat, I will insist on getting 3D floor mat and 3D boot mat as you have mentioned. But if the dealer says he can only give fabric floor mats and boot mat, then should I ignore the convenience kit and get only mud flap and 3D floor mat and boot mat separately from him?

Thanks for your assistance and expertise.

I look forward to hearing from you :)
8 months ago
·
#42262
So, when I'm in the stockyard, should I do a short drive in the yard with the car?

Although can start car and check for any warning signs if coming in instrument cluster but Driving a car is generally not needed.
You cant make out in 100 to 200 meters from taking car straight / back or left right in short area of stockyard.

However, I have not done such huge payments before through NEFT. Is there any precautions I must take before sending this money and anything I need to record or note for my future reference because this is a BIG transaction. Kindly let me know.

NEFT is done for payments under 2 Lakh. It will be RTGS
To make it easy for you - just fill RTGS Form along with cheque and get it done from Bank.
Bank will process transaction in few minutes with funds will be credited to benefciary dealer

Accessories: Its 3D Mats - can check with dealer accessory manager before making payment.

Best regds
  • Page :
  • 1
There are no replies made for this post yet.
Submit Your Response
Upload files or images for this discussion by clicking on the upload button below.
Supported: gif,jpg,png
· Insert · Remove
  Upload Files (Maximum 1MB)
Captcha
To protect the site from bots and unauthorized scripts, we require that you enter the captcha codes below before posting your question.