Hi Gagan Ji,
I have booked a new car TATA Nexon XM+ S , the new variant launched last to last week, which is after taking knowledge from all of your series of YouTube videos .
I went to PDI when the dealer informed me that the car has now reached their stockyard.
I found a dent on the roof of the car by the side of the roof rail ,but it seems to be near the joint of the A-Pillar and roof rail.Attaching the screenshots for your reference .
I was completely decided to cancel the car and wait for the next slot ,but i have to again wait for another 50 to 100 days.So i asked the dealership for car body cover for free and asked if this can be completely removed ,which i don't think they will do.But they are only telling they will completely remove the roof and reinstall,which is practically not possible it seems.
Since our RBI repo rate is going to increase and the SBI loan ROI going to increase by 35 to 50 bps next week with FED rate increase of 75bps .I asked the dealer that i will pay the downpayment which SBI asked me before they disburse the loan to dealer.
Anyhow I have made the bank hold ..but they have created my loan account already .In the sense I may not get the new interest rate if I confirm them to disburse on Monday .But i can't keep them on hold for more ..
Hence i asked the dealer for an email from their end that i will go for the 2nd PDI once the issue is completely fixed.If i am completely satisfied i will go with the car else they will return my payment which they took from me in the form of Cheque,which cheque i can even cancel right now.
I have attached the mail even in this .
So the points for which i need your help and expertise are
1) Whether i should go for this car with this dent repaired or it will be a serious problem in future as it is at the juncture of the roof rail and front glass panel and A-pillar.
If the fix can completely remove this and if the dealer Service Center actually has the state of art machinery to actually fix this .
Is it worth going with this or will it be a big compromise.
2) As you are also a banking expert , if I pay the loan amount, can that be reverted back by the dealer ,as it is booked against the given chassis number and engine number.
If the current issue is a serious one I can even completely cancel and wait for another 100 days.
3) if i will even wait for another 100 days .. am i going to get a perfect car ? Don't the dealer fix all the issues of the car beforehand, it even comes to the stockyard. And this was just a mistake from them as they couldn't even find out the same before fixing this and moving to the stockyard.
4) So sir i am in a complete Dilemma whether my hard earned money will justify this in either cases ..or i will wait for another 100 days to pay high ROI which will make a difference of another 25000 to 50000 or more .Any how i am paying 25 bps high interest rate for accidental bad CIBIL score.
Let me describe the pictures a bit ..I zoomed in the camera , before taking the picture. The dent is 2 to max 3inch long or a bit more , 1 thin line color dislocated and when I run my hand on the dent it gives a wavy duration same like a dent ..but not sure if it is scratched or broken from inside.
The other side of the same place gives me a good feeling when I run my hand.
please go through the mail screenshot even once .
I have only one day to make a decision.
Please help me Sir as soon as possible.