Dear Umair,
Hi, Greetings !!
Coming to query specific -
My query is, Is it true that dealers can't share the chassis & engine number only on the basis of booking amount??
Answer is as a norm at time of making a booking a customer ask if dealer has specified color and variant in stock.
If yes then he ask for VIN chassis number and manufacturing month, else booking is done and whenever a dealer gets specified variant as allocation from manufacturer or even in transit - dealer showroom tells customer about same and ask for balance downpayment.
So - if dealer now referred that he has got specified variant as allocated - he must have received VIN Details which should be what shared with customer.
Let me share with you Booking and Payment Process as a norm as whats happening
1. Make Initial Booking with Dealer Showroom with clear breakup of
> Final Receivable Amount (
i.e. amount you need to pay against ex-showroom, insurance, registration, hp charges etc) against requisite model variant and color
> Free Committed Accessories, Insurance Plan with Covers (with name of insurance company to choose from - if going with dealer showroom), Cancellation Charges (if any need to be specified)
> Also, do mention to sales consultant that you will do PDI (Pre delivery inspection) before paying off Registration & Insurance Amount and thats must.
Step 2 - When going with Finance
If going on finance - apply for Car Loan Finance - only when dealer gives you confirmation that car dispatched from Plant or delivery expected in next 3 weeks. Then only submit necessary documents for loan approval and post loan sanctioned, dont sign loan disbursement documents till the time the car in stock.
Step 3 - Wait for Further Payments till time Car arrives in dealer stockyard
Ask for VIN Chassis number, and ensure to always get through Email.
Do note that all in transit cars VIN numbers are shared with dealer by OEM including Color, Variant details.
Step 4 - Balance Payment (except Registration amount, except Insurance amount)
Once VIN number is satisfactory, Ask dealer on when can do pre delivery inspection (as and when car in stock)
You can release in any balance amount as you wish but except
a) Registration Amount
b) Insurance amount
and ask for Pre Delivery Inspection.
If taking finance - you may make balance margin money payment to showroom but except
a) Registration Amount
b) Insurance amount
May sign Loan agreement and other loan kit but dont sign ECS and neither handover Security PDC till time vehicle inspection is done.
Step 5 - After Vehicle Inspection
Do PDI and After doing a Pre Delivery Inspection of Car, and if to satisfaction release in
> registration amount and
> insurance amount
If taking car on finance, release in ECS, security PDC and registration amount and insurance amount to dealer. Once dealer submit in your ECS and SPDC as final document - bank disburses loan amount to dealer showroom
Step 6 - Take Car Delivery on specified date
Then take delivery on specified date
Recommendation for you
Pls follow above Payment process
In any event a dealer sales consultant deviates, do interact with dealer showroom manager or if required involve Manufacturer customer care
In no event loan should be disbursed before doing PDI and never release registration and Insurance amount before doing PDI
However, yes balance downpayment (car exshowroom price - booking amount - loan disbursement amount) as goodwill trust between customer and dealer may be released by customer, if dealer confirms that vehicle allocated but VIN will share once is in transit.
For Dealer Handling Charges
Many customers got waiver, suggest to refer this post on
Dealer Handling Charge Waiver where using instances many customers got waiver of same
Hope should help !!