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Resolved Complaint against Ford. All 4 Tyres of Ecosport Burst in 1 Year only

  1. Jayantmalik
    Jayantmalik
  2. Complaints, Objections
  3. Wednesday, March 11 2020
I bought Ford ecosport signature edition diesel nearly 1 year 2 months ago and all my 4 Bridgestone tyre have burst, 1st due to bulging, 2nd the tyre slipped from the rim and 3 and 4th due to a speedbreaker. The company and tyre company won't fix my problem and I have to pay to get a new tyre. What should I do?. I want my vechile to be trust worthy but they say low profile tyre will burst and you have to pay. They didn't told me that time while I was buying that vechile.
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Admin
Admin Accepted Answer
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Hello,

There were many users of Ford Ecosport who posted complaint about low profile tyres
> Ecosport Low Profile Tyre Issue
> 17 Inch Low Profile Tyre Issue

Suggest to escalate to Senior Management of Ford to provide goodwill warranty for replacement cost - 4 tyre burst definite signify issue and is something peculiar to Ford Ecosport only.

May check


  1. more than a month ago
  2. Complaints, Objections
  3. # 1
venkata narayana sankarapu
venkata narayana sankarapu Accepted Answer
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This is a very serious concern, my car(ford ecosport titanium plus 2018), two tyres got burst for second time again. First time,  in last year(2019) sept, 2 tyres got burst and after raising complaint 2 tyres were replaced by ford.

Now again on 14th September, 2019, two tyres got burst, as it is like before. Luckily both times, as we were travelling in less speed, no accident has happened. This time we were travelling in hill area, when tyres burst was happened, luckily we got saved. What if some thing has happened to us, as this is a serious manufacturing design problem for ford titanium plus 17 inch wheels, which is not suited for Indian roads mostly.

We need our vehicle to be replaced, with new model of updated design Ford ecosport titanium plus. Driving this Vehicle having 17 inch, prone risk to our lives.

Expecting positive response as soon as possible.

Vehicle registration number- AP03CR6966
Engine no- JL45016.
Vehicle purchased- Raja Sri Ram ford Tirupati.
Purchase date- March 2018.
Service request number- 0800325320.

Regards,
Venkata Narayana,
Additional Public Prosecutor, Tirupati,
9440247447.


  1. more than a month ago
  2. Complaints, Objections
  3. # 2
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