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  1. Ravi Gupta
  2. Complaints, Objections
  3. Friday, February 28 2020
Sir,

Are there any other email id (regional/zonal) for Maruti in Bangalore that I can call or email them for cancellation purposes. I am unable to cancel my online booking form Nexa as their site is not supporting the cancellation request from the last 6 months.
The only email that I have is This email address is being protected from spambots. You need JavaScript enabled to view it. where no-one responds.

Please help here

Thanks,
Ravi
9379820562
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Admin Accepted Answer
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Hello,

Thats surprising if you made a booking 6 month ago, and despite of
> Contacting Nexa customer care for booking cancellation is still pending
> No reply received

Well - i suggest to immediately call up Nexa Customer care on 18001026392 or connect with Regional Office in Bangalore - 080 - 22127384-85, 4112017-18. Also pls Tweet to Nexa Customer care @NexaExperience on Twitter.

Should likely get your money refunded.


  1. more than a month ago
  2. Complaints, Objections
  3. # 1
Ravi Gupta Accepted Answer
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Sir,
Although the TRM of Bangalore contacted me and wrote an email that the money shall be refunded in the next 7 days from the backend team, have not received the money.
Have also sent the TRM Bank statements that I have not received any refund. Now the TRM never answers my calls, Whatsapp messages, etc.
The offices are closed because of Corona and he is the only person to contact.
I have asked him multiple times to send the refund copy Transaction as to which account it has been transferred but of no use.
What next can i do?
Who is above TRM whom i can report to in Bangalore?


  1. more than a month ago
  2. Complaints, Objections
  3. # 2
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