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  1. Harsh Vardhan Agarwal
  2. New Car Deals & Offers
  3. Saturday, May 25 2019
Dear Mr. Gagan Modi,

Hope you are doing good,

This is Harsh Vardhan Agarwal from Kolkata, I am very much passionate about cars
and watch your Youtube channel regularly, I came across a problem with dealer of Maruti Nexa.
We are very much Interested to buy Maruti Ignis Alpha Variant 2019 MT Petrol Version
Nexa Blue Color and Inquired about it with several dealers in Kolkata, but regret to inform
You that after finalizing the car with one dealer provided Insurance will be done by ourselves
now he says it cannot be done and you will not get any consumer discount and it will added
back with the offer if you don’t take Insurance from us. This is really very disappointing and
unprofessional. As we changes cars frequently and never faced any problems with others
like TATA, Hyundai, Chevrolet etc.) regarding this.

Request you to please clarify:

1. Is Consumer Offer of Rs 15000.00 is linked with Insurance?
2. I am already availing Exchange Bonus of Rs 15000.00 for my old car
will I not get Consumer Offer of Rs 15000.00 if I do Insurance myself?


1. Not Complaining against dealers just want clarification enable to avail
benefits of Consumer Offer of Rs 15000.00.

Car Dealers are really making fools to customers by doing unfair trade practices,

Please clarify enable to proceed,

Admin Accepted Answer

Maruti Insurance is a good product and the dealer is supposed to inform in
> Benefits
> Advantages over other insurance companies
> Fairness in Claim settlement and scrap terms

so as to let consumer know that the product is good but in no may can compel to sell insurance to consumer by putting it incorrectly that consumer offer linked to Insurance

> Consumer offer is independent and is on sale of car, and not linked through Insurance - you can raise complaint to Nexa customer care
> You will get all benefits as per manufacturer campaign of both exchange bonus, upfront consumer offer. Pl note that IRDA clearly states that consumer can choose to buy insurance from any company, any agency of choice. refer - Consumer Right on Insurance

Hope should help !!

  1. more than a month ago
  2. New Car Deals & Offers
  3. # 1
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