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  1. Rohit Katake
  2. Complaints, Objections
  3. Wednesday, December 19 2018
Sir I hv booked Ford Aspire from bhavana Ford ,navi mumbai and i have told earlier to them that I will buy insurance myself from my financier.But now after loan disbursement they are forcing me to buy insurance from dealership saying you have signed a deal sheet and it cannot be changed.the executive that took my booking has left job and didn't tell about deal sheet and took my sign..
Now how should I tackle this situation please help..
Admin Accepted Answer

In no way can the dealer force to buy Car Insurance from his preferred company, unless the offering is of free insurance in partnership

Its 100% customer discretion to offer
> Buy Insurance from any insurance company of choice
> Buy Insurance through any agency
> Buy any plan of Insurance company

Refer IRDA Guidelines on Consumer Right on Insurance

Suggest to take it strongly with dealer on sam
In case of dealer compelling you can complain to Ford India, am sure they are active enough to assist on same

Hope should help !!

  1. more than a month ago
  2. Complaints, Objections
  3. # 1
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