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  1. S.Kumar
  2. Tyres & Alloy Wheels
  3. Tuesday, August 22 2017
My 25 days old brand new car's Michelin tyre which came company fitted got an inch long cut on the sidewall due to possibly sharp objects on the road.
It is irreparable now and of no use.
Is a warranty replacement possible from Michelin?
Admin Accepted Answer
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Hello,

Thats sad to hear on a brand new car

Well -
> Any Sort of Cut on Tyre
> Punctures due to any reason
> Damage to Tyre Sidewall due to driving on Bad Roads / Scrapes
> Regular Wear and Tear

are not covered under warranty.
So - if the tyre is unusable - it will be futile to pursue the case with Tyre OEM for claim under warranty
Best to replace in Tyre

Also may refer in - Car Tyre Care Tips

Should help !!


  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 1
S.Kumar Accepted Answer
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Thank you Admin for the response.

I lodged a claim on the Toll-Free number of Michelin, got the tyre inspected at Honda's workshop.
Michelin offered me a new replacement tyre at 50% the cost of new one, which I gladly accepted.

Acceptable customer service by Michelin, although I wanted a full 100% replacement.
  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 2
Arun Jain Accepted Answer
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I purchased new car with bridgestone tyres but after 1000 km one tyre got cut in center n runflat as i stopped instantally .maruti refused to claim . Do i can get the claim
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  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 3
S.Kumar Accepted Answer
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Hello Arun Jain,

Talk and register claim on toll free number of Bridgestone. This is the only way out.


  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 4
Manish Accepted Answer
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Mr. Arun - Did you get any help from Bridgestone? Same has happened with me just 2 days back and my car is as well new and only 700 km driven. Bridgestone has rejected my claim stating sidewall cuts are not covered. I am still pushing them to at least provide some replacement options but no luck so far.
  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 5
Arun Accepted Answer
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Yes but from maruti suzuki end they replaced tyre in goodwill warranty...
  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 6
Manish Accepted Answer
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Wow, that's good to know and great gesture from Maruti side. Let me try to push Toyota in this case.

Thanks for your response.
  1. more than a month ago
  2. Tyres & Alloy Wheels
  3. # 7
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