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  Thursday, 13 April 2017
  4 Replies
  20.8K Visits
Hi team,
I recently booked Baleno delta, In the quotation i could see that the basic accessories kit rated 6600 Rs for the below items,
car charger,mud flap,steering cover,cut mat,perfume,pillow & trash bin.
when i try to negotiate for only needed items, he said it is package from nexa and mandatory !!!
still i trying to negotiating,
question :
1) Is it kind of package that mandatory ? (maybe cut mat & mud flap)
2) Is Rs6600 worthy for the package ? is it over priced ?
3) Good seat covers brand suggestion and price pls
4) Car cover suggestion pls

thanks
raj
6 years ago
·
#17499
Hello,

There is nothing called Mandatory from dealer side

A dealer is supposed to be an agency in between a Manufacturer and customer who
> Act as Consultant in answering customer queries on features, delivery, color, test drive
> Booking to Delivery Process of the car
> Act as Sales and After sales Support

However - Its 100% customer discretion
> whether he is buying Insurance from dealer or outside
> whether he is choosing in accessories package / a single accessory or no accessory at all

A dealer can act as an consultant in offering benefits, quality as what the same prescribed from Manufacturer but in no way can impose a restriction of a mandatory clause.

A dealer prime job is to sell car and not raise condition of choosing accessory or Insurance (ofcourse they have high margins, but can not make it a pre sale condition)

I will suggest to have word with Showroom GM on same - if the package of Basic Accessory kit is not intending to buy or you seeking to buy Ala-carte Accessory . In case of no satisfactory response - may contact Nexa customer care for Manufacturer Intervention

For other queries, will suggest to check
> Maruti Baleno Accessories
> Best Seat Covers
> Must Buy Car Accessories

Should help !!
2 years ago
·
#33898
Hi Sir,

I have booked Baleno Zeta car.

Is it worthy to buy seat covers in showroom?? Or better to buy outside.

Please advise.
Thanks in advance
2 years ago
·
#33945
called up maruti showrooms for offers, according to them its a 10k free of cost car accesories ,not a cash discount. your website and a few other sites clearly mentions it as a cash discount, kindly help me understand better
1 year ago
·
#38844
Hi, is it compulsary to buy acessory from nexa for a baleno. The dealer is forcing us to.
Who can one complaint too ?
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