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  1. John Ponnu
  2. Car Accessories, Infotainment
  3. Monday, October 24 2016
Hi, I have a Celerio ZXI AMT and randomly my Bluetooth connectivity stops working with error message: Not Available.
I normally have to turn off the ignition and then wait for a Minute to get it working.
When contacted the Service Center they are unable to isolate the issue and inturn ended up reading the owners manual and mentioned that its the phone which is causing the issue.
I have connected the same phone to a different Celerio and tried to reproduce the issue but it worked fine and this also couldn't convince the service center to understand that there is a problem.

Normally when i receive a call i can answer it and after the call is ended music starts playing from my phone instead of the speakers but this didnt happen when we connected the same phone to a different Celerio.

Please advise.


Regards,
John Ponnu
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  Hyderabad, Telangana, India
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Admin Accepted Answer
0
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Hello,

It seems that either
> the phone
> or Head Unit Music System Bluetooth

is having pairing issues. If you have checked your phone with other Celerio and seems working fine, advise in to also check your car bluetooth system with some other phone too and see how it respond.

If the car headunit still displays in error message of Bluetooth not available - it will reconfirm in the issue specific to the head unit music system of the car - in which case you should refer to Maruti Suzuki. In case - the car works fine with the other phone - you should try this DIY as explained in the first half of video for your phone settings



Hope should help !!


  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 1
John Ponnu Accepted Answer
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Hi,

I have tried other phones with this Bluetooth player and faced the same issue.
Also tried connecting the same phone to other Celerio and it worked Just fine.

Contacted the Service Center and they couldn't reproduce the issue and informed that everything is working fine.

Things I have tried:
* Connected other phones and checked the connectivity
* Performed the Soft reset on phone and also the Player
* Reset the player to the Factory defaults
* Just used the USB functionality and this worked fine.

Still confusing what might be the issue as the Service Center are blaming the Phone as this issue normally happens only after attending a call.
Note: I have tried iPhone 6S Plus, OnePlus 2, Xperia C5 Ultra, LG G3 and also Infocus M2 but faced the same issue's with all.

Please advise.

Thanks in Advance.


Regards,
John
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 2
Admin Accepted Answer
0
Votes
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Hello,

As the issue persists with other phones too, and the same is not reproduced when tried with other celerio cars
It seems a fault in the head unit itself in Bluetooth Connectivity

But how come is the service center not able to reproduce the issue. Is it on intermittent basis ?

Suggest to raise the issue Complaint with Manufacturer wit details
> Multiple Phones as mentioned with your Celerio and Other Celerio
> Issue is not reproduced when the same phone are tried with other celerio model
> Also post in service center feedback

and post in for resolution or replacement of head unit under warranty for Bluetooth fault - not able to solve.
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 3
John Ponnu Accepted Answer
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Hi,

I have finally got the Player replaced by the Service Center after multiple follow up's.

Thank you very much for the help and advised provided.


Regards,
John Ponnu


  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 4
Vikas Kumar Accepted Answer
0
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Axactly same blutooth issues are there in my new dzire 2017 model
Blutooth buttons in steering wheel stops working ie cannot change songs tracks with those buttons after disconnecting call. I have to switch off car and to wait 4-5 minutes to make that work again
Also facing same issues you mentioned earlier
I think new dzire has same music system as your.. I have same music system as the picture you attached
Kindly suggest what to do
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 5
Nakul Dev M Accepted Answer
0
Votes
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My new Dzire (Vxi Amt) has the same problem and below are the issues that i am facing.

1. I always have to do a Manual pairing, auto connect/transfer not working and while auto transferring it showing a failed message.
2. I need to restart my car couple of times in order to connect with the phone's Bluetooth.
3. Some times call will be connected through the car's system, after that song plays through phone only.

As of now i have raised this issue to the dealer and they agreed that they will do a software update. I am not sure how to proceed further.
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 6
Arun Agarwal Accepted Answer
0
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Hi All ,

this issue persist across all models of maruti, in which they are providing the normal stereo...
you can connect the bluetooth one in running car, but if you turn off the bluetooth from phone/ restart the phone or want to connect another phone in running condition.. you have to stop your car then only you are able to connect.

but in touch based music system... (In top model).. you can connect bluetoorth even in running mode..

I had a discussion with Maruti Persons.. and customare care and get the reply its a feature in those stereos.. if there is any modification in system, will let you know....
and the point is many of dealers are not aware of this feature.
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 7
Ganesh Accepted Answer
0
Votes
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My baleno,music player type Ft 68PB all button not working properly .
only on /off work condition.
please suggest me 9730103001
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 8
Bharat Accepted Answer
0
Votes
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In my car (baleno - alpha) music doesn’t play when it is connected to any iPhone but it works fine with android devices. Please advise
  1. more than a month ago
  2. Car Accessories, Infotainment
  3. # 9
Amit kumar Accepted Answer
0
Votes
Undo
Hello
I have my baleno Delta 2018 in which my phone is getting connected to music system via Bluetooth and getting disconnected by itself automatically and this is simultaneously happening is this facing someone same?????
K Poobal Accepted Answer
0
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In my celerio I have to pair my mobile every time after starting the car. But earlier when I connecting for 1st time, it for connected automatically every time. But after 6 months I am facing this issue and service centre also not able to find the issue. Can any one help. I made all pairing, un pairing deleting old and reset every thing, but no solution, help
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