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Hyundai Creta 7 Inch Multimedia AVN System Issues & Solutions

Hyundai Creta 7 Inch Multimedia AVN System Issues & Solutions

Hyundai Elite I20, Verna, Creta comes with 7 Inch Multimedia AVN System. Know Issues Faced including Hang, GPS Fault, Phone Pair, Noise with Solutions

 

Hyundai 7 Inch Multimedia AVN Problems

Touchscreen Infotainment System is the latest Fab and icing on the cake is Multimedia AVN

Hyundai India Offering 7 Inch Multimedia AVN in :- Elite I20 Asta Option, I20 Active Sx, Verna 4S Sx, Sx Option and Hyundai Creta Sx Plus and Sx+ Option

There are several thousands of happy customers of these cars, but still - some have reported in problems with this AVN System

As reported by Creta Owners on Social Platform

» My Hyundai Creta Avn was getting hung up often, it was replaced on 6th April, but as soon as i moved out from the service center, the same prob occurred in the new one. Again today it has hung up.

Is anyone facing similar problem in Hyundai Creta. The AVN as provided in Creta is from Motrex company, and is of cheap quality. They say AVN system provided is approx Rs. 55000/- . Paying so much for the car, they should have given a quality branded AVN.


» My Hyundai Creta SX(O) is only 4 months old and I am facing many issues with the AVN system. I have got the software updated once and a newer software version is out but none of the service centres nearby have the usb/sd card available. Issues -

1) AVN hangs randomly.

2) AVN starts making strange noise and doesn't turn off even after turning the ignition off

3) AVN keeps on making strange callling sound after a call has been ended.

4) The GPS has stopped working since 1 week. Now it doesn't show the route on the map properly. All these issues are solved only after resetting the AVN by using the reset button. Is anyone else facing these issues or know any solution to these problems?


» My Maverick got the AVN bug for the good. Video was running for good 20 minutes before coming to stop on a red light when it stopped working. Inverted event right. Also the Phone service provider showing NULL. After reaching home, Back to Normal. Home environment really works!!!

This is the second time it has happened. My phone was connected via Bluetooth, but I couldn't make any calls. So I turned off the Bluetooth on my phone, the car was still showing that it is paired with my phone. Tried restarting the car, no luck. So I tried dialling some number and it is stuck at this stage. Rest everything else works fine. I'm sure it will be back to normal after sometime. But this is quite annoying. Any procedure to report this to Hyundai and get it replaced? 

Hyundai-Creta-Polar-White.jpgHyundai-Creta-Mystic-Blue.jpg

 

Some Solutions Shared by Owners for Resolution of Hyundai AVN Issue

1. Once my AVN system hanged. the mechanic simply pulled off a sensor fuse n reinserted it in the car. its situated under the steering wheel(in the lower part of the dashboard) almost 40+ sensor fuse are there. after that my AVN never gave any problem. i hope it might help you..

2. My AVN used to get hanged up or touch stopped working. Last time ASC updated the software. This time they have replaced the complete unit thanks to their kind and understanding manager. Guys if anyone is facing any problem with the AVN, make sure you have the latest software update

3. You need to Reset the System. Take help from Hyundai Mechanic, reset button is just next to the FM/AM button as highlighted in red.b2ap3_thumbnail_Hyundai-Creta-Reset-Button.jpg

4. Went for my first service. Had issues with AVN Bluetooth, though detecting my iPhone would sometime fail to connect. They updated the software and the problem is resolved. Got to know that the update has many more upgrades. Next time you guys go to service station get the updates done.

5. Guys as i told earlier, my creta's avn was not working properly. Two days ago my service stations manager called me and said that Korean executives will come and repair/replace my system. Today, they came from HMIL near mathura road. Updated a new software in my device and it is perfect. Also got complimentary washing and interior polish. Hyundai does know how to keep its customers happy

 

Update on 1st June 2016

Hyundai India has sent SMS to Creta Owners having Sx Plus, Sx+ Option to update the AVN Software with Free Map Upgrade. This would likely resolve in the issues

b2ap3_thumbnail_Hyundai-Creta-AVN-Update.png

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Important: If you seek advise or recommendation, pls raise query in Car Forum instead of posting in comments

 

Comments 26

Guest - Biswranjan on Thursday, 23 May 2019 22:34

Hi guys,
I have Creta sx(p),I face may times (8/10) my AVN is not working, touch screen also. And I I noticed when I connect through Android auto car play and there is any network (internet) fluctuations then my hole system things. I complained may time to Karpuram Trident Hyundai Bangalore, still now not resolved.
If any one face this kind of problem to whom you contact and how you resolved please share with me.

Hi guys, I have Creta sx(p),I face may times (8/10) my AVN is not working, touch screen also. And I I noticed when I connect through Android auto car play and there is any network (internet) fluctuations then my hole system things. I complained may time to Karpuram Trident Hyundai Bangalore, still now not resolved. If any one face this kind of problem to whom you contact and how you resolved please share with me.
Guest - Prakash on Saturday, 23 February 2019 00:21

Feb 10 2019 ,I take new car Hyundai creata sx 2019.. sudd but no sound coming from speakers...fm .. Bluetooth..media r proprly working but no sound ..

Feb 10 2019 ,I take new car Hyundai creata sx 2019.. sudd but no sound coming from speakers...fm .. Bluetooth..media r proprly working but no sound ..
Guest - Jack on Saturday, 27 April 2019 23:03

Exactly Who was suppose to answer all this essue..?
I see no answer for any essue ?

Exactly Who was suppose to answer all this essue..? I see no answer for any essue ?
Guest - Jack on Saturday, 27 April 2019 22:58

Same issue....
If any solution please help

Same issue.... If any solution please help
Guest - sathish on Tuesday, 26 February 2019 15:00

I am facing the same issue.

I am facing the same issue.
Guest - JAYARAMA on Thursday, 06 September 2018 03:07

Yesterday i removed memory card from slot, and i checked in computer the files on memory card, but later i found the card is for only map/navigation on manual
Now Map is not displaying what to do

Yesterday i removed memory card from slot, and i checked in computer the files on memory card, but later i found the card is for only map/navigation on manual Now Map is not displaying what to do
Guest - Vishal on Wednesday, 05 September 2018 11:13

While driving if use usb player to display video..it doesn't work ...the songs runs at the background but video doesn't play..it's say can't operate while driving

While driving if use usb player to display video..it doesn't work ...the songs runs at the background but video doesn't play..it's say can't operate while driving
Guest - khadir on Thursday, 01 March 2018 19:29

how to switch off the fm

how to switch off the fm
Guest - Dinesh Anand on Sunday, 31 December 2017 22:48

Hello

I have bought a hyundai creta in dec 2017. The infotainment system was working fine. After 20 days the android auto showed an error message / communication error 8.

Hello I have bought a hyundai creta in dec 2017. The infotainment system was working fine. After 20 days the android auto showed an error message / communication error 8.
Guest - Nitin on Saturday, 21 October 2017 08:24

Hi my i 20 asta music system not show all sogs list it show only 19 and not mirroring and Android auto not work.

Hi my i 20 asta music system not show all sogs list it show only 19 and not mirroring and Android auto not work.
Guest - Uday on Friday, 08 September 2017 10:13

Hi I am looking for a remote for Hyundai AVN sysmtem that is standard fitet with Creta SX+ model. Can some advise if this is available
Also I find seaching thru contacts to dial is a pain, any suggestions.

Hi I am looking for a remote for Hyundai AVN sysmtem that is standard fitet with Creta SX+ model. Can some advise if this is available Also I find seaching thru contacts to dial is a pain, any suggestions.
Guest - Jerry Justine on Wednesday, 23 August 2017 17:34

As suggested by my friend
3. You need to Reset the System. Take help from Hyundai Mechanic, reset button is just next to the FM/AM button as highlighted in red.

It works fine THANKS

As suggested by my friend 3. You need to Reset the System. Take help from Hyundai Mechanic, reset button is just next to the FM/AM button as highlighted in red. It works fine THANKS
Guest - Saurabh Khanna on Thursday, 22 June 2017 08:56

I own Creta SX+ Petrol. in the AVN System for tall the addresses that I have saved, there is an option to enable or disable the "Disp Alert" and "Sound Notification" options. When used to enable both the options, then everytime my car reaches around these saved addresses, it used to thrwo sound notification stating "Around the mark point"
And if you disable these options, it does not throw this sound notification of "Around the mark point". Has anyone noticed this functionality?
However, after an upgrade, this notification has stopped working even though you enable to disable these options, it will not work.

Has anyone of noticed this issue or have tried this feature?

For example, I have saved my home address location in AVN, and whenever my car is about to reach near this saved home location, it used to throw this notification of "Around the mark point", but now after upgrade this has stopped working.

When I reported this issue to Hyundai, they stated that probably this feature is now removed based on customer's complaints that it used to throw these sound notifications. When questioned them, that one can disable if you do not want, how this can be a complaint. Then they understood that fooling customer was not right, so they stated that they will check internally.
But till date after almost 2/3 months no solution from Hyundai.

Anyone give their feedback on this issue?

I own Creta SX+ Petrol. in the AVN System for tall the addresses that I have saved, there is an option to enable or disable the "Disp Alert" and "Sound Notification" options. When used to enable both the options, then everytime my car reaches around these saved addresses, it used to thrwo sound notification stating "Around the mark point" And if you disable these options, it does not throw this sound notification of "Around the mark point". Has anyone noticed this functionality? However, after an upgrade, this notification has stopped working even though you enable to disable these options, it will not work. Has anyone of noticed this issue or have tried this feature? For example, I have saved my home address location in AVN, and whenever my car is about to reach near this saved home location, it used to throw this notification of "Around the mark point", but now after upgrade this has stopped working. When I reported this issue to Hyundai, they stated that probably this feature is now removed based on customer's complaints that it used to throw these sound notifications. When questioned them, that one can disable if you do not want, how this can be a complaint. Then they understood that fooling customer was not right, so they stated that they will check internally. But till date after almost 2/3 months no solution from Hyundai. Anyone give their feedback on this issue?
Guest - Kishan on Thursday, 25 May 2017 19:46

Hi All,

The volume on the AVN is high when i try to call from my mobile phone which is connected to AVN. It is actually on MAX.

I reduce it all the time, but the next time i switch off the car and switch it on. Again the same problem.

Any ideas on how to fix it ? Any settings that needs to be taken care ?

Hi All, The volume on the AVN is high when i try to call from my mobile phone which is connected to AVN. It is actually on MAX. I reduce it all the time, but the next time i switch off the car and switch it on. Again the same problem. Any ideas on how to fix it ? Any settings that needs to be taken care ?
Guest - Rajiv on Saturday, 13 January 2018 09:42

Settings-sound-volume setting-reduce phone and startup volume

Settings-sound-volume setting-reduce phone and startup volume
Guest - Kalpesh on Thursday, 06 April 2017 12:47

Creta Manufactured in March 2017 has got Android Auto and Apple Car Play. I got my Creta SX(O) Diesel yesterday and it has the new features.

Creta Manufactured in March 2017 has got Android Auto and Apple Car Play. I got my Creta SX(O) Diesel yesterday and it has the new features.
Guest - Nash Saldanha on Friday, 07 April 2017 16:19

I got mine delivered in February.

Hope it comes as a software update

I got mine delivered in February. Hope it comes as a software update
Guest - PPS on Wednesday, 23 August 2017 15:16

have you upgraded the software? if yes have you got Car play & android auto?

have you upgraded the software? if yes have you got Car play & android auto?
Guest - Amit Gupta on Saturday, 21 January 2017 10:49

How to install 7inch avn oem system to Creta base model?

How to install 7inch avn oem system to Creta base model?
Guest - akeylan on Thursday, 08 December 2016 01:42

hello guys ... i own a creta diesel sxo earthbrown 2 months old ....very happy with its performance ... i think its high time the company realises that the user interface in the infotainment system in creta is retro and lack features like android auto and car play functions and lacks a standy by dispaly showi g time and date ...unlike the latest gen elantra and tuscon... i believe creta also comes in the segment of featuristic car.... i do believe its just a software update that can be introduced by the company which can be updated during our services ... for the magnificent car performance and the cost we put in ..i belive this should be upgraded ... i hope the owners too find it a satisfactory upgrade that has to be considered by the company..

hello guys ... i own a creta diesel sxo earthbrown 2 months old ....very happy with its performance ... i think its high time the company realises that the user interface in the infotainment system in creta is retro and lack features like android auto and car play functions and lacks a standy by dispaly showi g time and date ...unlike the latest gen elantra and tuscon... i believe creta also comes in the segment of featuristic car.... i do believe its just a software update that can be introduced by the company which can be updated during our services ... for the magnificent car performance and the cost we put in ..i belive this should be upgraded ... i hope the owners too find it a satisfactory upgrade that has to be considered by the company..
Guest
Sunday, 28 February 2021

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