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Hyundai Venue Vs Maruti Vitara Brezza. Service, Reliability, After Sales with Cost of Ownership Explained

Hyundai Venue Vs Maruti Vitara Brezza. Service, Reliability, After Sales with Cost of Ownership Explained

Considering Hyundai Venue and confused whether to go with Maruti Vitara Brezza. Check out Best SUV Basis Reliability, After Sales Service, Cost of Ownership Experience

 

Hyundai Venue Vs Maruti Vitara Brezza – Untold Reality about After Sales Service Experience 

Compact SUV Segment is what the fastest-growing segment in India with a consolidated market of over 25,000 units sold a month. The Segment despite fiercely competitive is led by

  • Hyundai Venue 
  • Maruti Vitara Brezza 

accounting for a combined 60% sales in the Compact SUV Segment.

Rich Features, Engine Performance, Styling is one aspect but the highest degree of Owner Satisfaction is what critical aspect from Buyer Perspective as a product is marked complete basis 

  • Warranty Coverage
  • Scheduled Replacement Interval
  • Service Cost with After-Sales Service Experience as offered

been a driving force in Consumer Satisfaction Index, and that’s the reason why Maruti and Hyundai leads. 

But who’s the best? Which company offers a superior ownership experience to customers?

 

Warranty Comparison

Warranty Hyundai Venue Maruti Vitara Brezza
Standard Warranty 3 Year / Unlimited Kms 2 Year / 40,000 Kms
     
Extendable to xx 3 Year / 60,000 Kms
  4 Year / 120,000 Kms 4 Year / 80,000 Kms
  5 Year / 140,000 Kms 5 Year / 100,000 Kms

Result: Hyundai India has an edge by offering not only a higher term standard warranty for 3 Years and Unlimited Kms, but also has an extendable option for higher mileage basis average annual running.

In fact, with this Warranty terms in place, Hyundai offers segment-best Warranty plan as against any other Compact SUV Car in Segment

 

Labor Free Service Schedule

Both Manufacturers offers 3 Labor Free Service, but again has a difference

Service Hyundai Venue Maruti Vitara Brezza
Labor Free Service 2 Month / 1500 Kms 1 Month / 1000 Kms
  1 Year / 10,000 Kms 6 Month / 5000 Kms
  2 Year / 20,000 Kms 1 Year / 10,000 Kms

 

If you check on Hyundai Labor Free Service, then is 3rd Labor free service extends to even 2nd Year.

To be noted that Labor Charges forms a significant portion of Service Cost and with Hyundai Venue having labor-free service extending to 2nd Year implying a lot lesser 2nd year service cost

From then on is Periodic Service Schedule every 1 Year / 10,000 Kms.

 

Scheduled Service Replacement

Here are Scheduled Replacement Interval of Common Replacements of Hyundai Venue and Maruti Vitara Brezza and you may well be shocked with Differences

Hyundai India has a clear advantage in much longer replacement of 

  • Coolant – Lasting for 100,000 Kms / 5 Year in Venue as against 20,000 Kms / 2 Year in Brezza
  • Spark Plug - Lasting for 70,000 Kms / 6 Year in Venue as against 40,000 Kms / 4 Year in Brezza
  • Fuel Filter - Lasting for 60,000 Kms / 6 Year in Venue as against 40,000 Kms / 4 Year in Brezza
  • Brake Fluid – Which is for Lifetime in Venue as against replacement interval of 20,000 Kms / 2 Year in Brezza

Maruti Vitara Brezza on the other hand has a longer replacement interval of Air Filter and AC Filter.

This all Translates for a difference in Scheduled Service Cost which is visible on year on year cost of upkeep Maintenance of the SUV

 

Scheduled Service Cost - Hyundai Venue Vs Maruti Vitara Brezza

Scheduled Service Cost Hyundai Venue Maruti Vitara Brezza
1 Year / 10,000 Kms Rs 1277 Rs 1491
2 Year / 20,000 Kms Rs 1923 Rs 4591
3 Year / 30,000 Kms Rs 3897 Rs 4066
4 Year / 40,000 Kms Rs 4543 Rs 6441
5 Year / 50,000 Kms Rs 4403 Rs 3741

Note: Alignment and Balancing extra as per actuals

 

With detailed Breakup

 

Indicating clearly that Hyundai Venue leads with 20% lower Scheduled Service Cost as against Brezza

 

 

 

Overall Conclusion - Best Compact SUV for Reliability, Cost of Ownership

Owner Experience Matters, yes Maruti Suzuki is known for Reliable Cars, Low Maintenance but if you seek

  • Best in Class Reliability in form of Warranty Packs
  • Longer Oil & Filter Replacement Interval
  • Lower Scheduled Service Cost

You just have Hyundai Venue leading ahead with the best in class Ownership Experience. As what rightly said – Low Cost of Ownership plays a critical role in buying Car and Hyundai Venue wins hands down in same and that also is reflected in last 2 year CSI Index rating as awarded by JD Power putting Hyundai on top

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Important: If you seek advise or recommendation, pls raise query in Car Forum instead of posting in comments

 

Comments 1

Guest - Deepjit on Saturday, 29 August 2020 13:35

If compared with Nexon turbo petrol, out of these three which should be better to buy? In terms of reliability, maintaince cost, ride quality for long distance, economy... Kindly do tell..

If compared with Nexon turbo petrol, out of these three which should be better to buy? In terms of reliability, maintaince cost, ride quality for long distance, economy... Kindly do tell..
Guest
Monday, 28 September 2020

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