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  1. Kanchan kumar
  2. New Cars, Reviews
  3. Wednesday, November 08 2017
Hi,

I booked a Maruti Baleno delta car from Rishav NEXA showroom patliputtra, Patna with reference number 17002485.

Booking had had 16 week waiting period agreed with NEXA RM (PRAVEEN) and it suppose to deliver before first week of November.

I was in regular follow-up with showroom mostly with RM PRAVEEN AND ANAND for car deliver status and everytime they said car will be delivered on time, I am much concerned about this car as I booked it for my sister's marriage.


I called showroom last week to check whether car has come or not as delivery date was crossing but NEXA people started saying that company has delayed the delivery and car will not be delivered this month.

This is not at all acceptable as car was booked for marriage purpose with clear agreement on delivery.

I am looking forward to take legal action against showroom and NEXA as it has broke its commitment but before trying to take help from these site of you guys can help in solving my issue before I nock to judiciary door.

Regards,
Kanchan kumar
9884231344
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  Patna, Bihar, India
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Hello,

I am equally concerned after seeing it as car delivery was decided on for marriage
However, going to judiciary or filing case wont help as this remains as estimated waiting time and wont help much been booking terms remains in favor of manufacturer / dealer and not likely to help.

Been the car was planned for marriage. The best way is to connect with
> Connecting by speaking to (033) 22835252 - Regional Office Kolkata
> Meeting in Area Manager of Maruti Suzuki and follow up if they can ensure delivery within committed time lines. The area office is in Vasundhara Mall patna

It requires having interaction directly with OEM to see if can get car in committed delivery time lines
Hope should help !!


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