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  1. Kanchan kumar
  2. New Cars, Reviews
  3. Wednesday, November 08 2017

I booked a Maruti Baleno delta car from Rishav NEXA showroom patliputtra, Patna with reference number 17002485.

Booking had had 16 week waiting period agreed with NEXA RM (PRAVEEN) and it suppose to deliver before first week of November.

I was in regular follow-up with showroom mostly with RM PRAVEEN AND ANAND for car deliver status and everytime they said car will be delivered on time, I am much concerned about this car as I booked it for my sister's marriage.

I called showroom last week to check whether car has come or not as delivery date was crossing but NEXA people started saying that company has delayed the delivery and car will not be delivered this month.

This is not at all acceptable as car was booked for marriage purpose with clear agreement on delivery.

I am looking forward to take legal action against showroom and NEXA as it has broke its commitment but before trying to take help from these site of you guys can help in solving my issue before I nock to judiciary door.

Kanchan kumar
Attachments (1)
  Patna, Bihar, India
Admin Accepted Answer

I am equally concerned after seeing it as car delivery was decided on for marriage
However, going to judiciary or filing case wont help as this remains as estimated waiting time and wont help much been booking terms remains in favor of manufacturer / dealer and not likely to help.

Been the car was planned for marriage. The best way is to connect with
> Connecting by speaking to (033) 22835252 - Regional Office Kolkata
> Meeting in Area Manager of Maruti Suzuki and follow up if they can ensure delivery within committed time lines. The area office is in Vasundhara Mall patna

It requires having interaction directly with OEM to see if can get car in committed delivery time lines
Hope should help !!

  1. more than a month ago
  2. New Cars, Reviews
  3. # 1
Sir I am from Jamshedpur I have booked Delta Model Grey colour Baleno on First week of November at Nexa Adityapur Jamshedpur but they have not delivered yet and I come to know that they have delivered many others who booked after us. Even the sales man Suraj tried to persuade us to take other model other colour or sometime other car.....we are done with our patience but before cancelling our booking I want you to look into this matter...pls

  1. more than a month ago
  2. Complaints, Objections
  3. # 2
melvin thakkar Accepted Answer
i had bought a new baleno alpha on 27-12-2017 i was on my way from gujarat to jodhpur with my friends my car was around 60 - 70 kmph suddenly my car excel right hand side broke down and we bumped in a divider.but we all was saved by god. but right now its my complain to nexa maruti suzuki to take appropriate action against the manufacturing error,plz do revert ACP..
your ignorance couldt leed a serious legal action against the company

melvin thakkar

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